AUZi Pty Ltd
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Knowledge base
AUZi
General
23
Which Insurers does AUZi use?
How do I renew my policy?
How long does it take to get a quote?
Why is the premium on my policy schedule different to the amount I paid?
Will you let me know when I need to renew my policy?
See all 23 articles
Questions about Insurance and Cover
4
Which Insurers does AUZi use?
Why is the premium on my policy schedule(s) different to the amount I paid?
What is GST (Goods and Services Tax)?
My policy has been 'Referred' what does this mean?
Card Surcharge Transactions
6
Why does AUZi® charge a surcharge on card transactions?
How long will the surcharge on card payments last?
Will the card payment surcharges ever increase?
Why do I have to pay a surcharge if paying by card?
How can I avoid paying the card surcharge?
See all 6 articles
Questions about the Buying Process
The Buying Process Explained
14
Why is the premium on my policy schedule different to the amount I paid?
How long do I have to wait until I receive my documentation?
How can I pay for my insurance?
Can I look at what will be covered before I buy a policy?
Microsoft Email Accounts
See all 14 articles
Questions about the Renewal Process
Renewals Explained
4
How do I renew my policy?
Will you let me know when I need to renew my policy?
I’ve renewed my policy, why do I keep receiving reminders?
What happens if I let my Renewal Lapse / Expire?
Logins and Passwords
Logins and Passwords
2
I have updated my email address, what do I do need to do?
I have recently applied for cover, however, I haven’t received my login details?
Marketstall Insurance
General
21
Can a Market Stall Policy cover me in a shopping centre?
How easy is it to include an 'Interested Party'?
Does your policy cover inflatable jumping castles?
Why is the 'Annual Plus' policy different?
Can I include some contents/stock cover for my market?
See all 21 articles
Type of Market Stalls
3
Candle Stalls
Soap Market Stalls
Bath and Beauty Products
Candles and Soaps
Soap Making
10
Why are certain products excluded from this policy?
Why can't I cover face masks under a soap policy?
What other laws apply to soap makers?
Do I need to tell my home and contents Insurer I run a business from my home?
I also teach Soap Making / Workshops can you cover me?
See all 10 articles
Candle Making
4
Who are ANZCAL?
Can you cover Electric Diffusers?
I also teach Candle Making can you cover me?
What activities can be covered under a Candle Maker?
TGA (Therapeutic Goods Association)
4
Who are the TGA (Therapeutic Goods Association)?
What is the Therapeutic goods website
What are 'therapeutic goods'?
Is it a therapeutic good or a cosmetic?
Cosmetics
1
Can you cover Cosmetics under your Soaps and Candles Policy?
Candle and Soap Workshops
2
Can you cover me if I run a Candle or Soap Workshop?
Are Workshops, Classes and Demonstrations covered under a Soaps and Candles Policy?
Do I need a separate Market Stall or Pop-Up Policy
2
Do I need a seperate Market Stall Policy?
Do I need a separate Pop-Up policy?
NICNAS
11
Who are the NICNAS (National Industrial Chemicals Notification and Assessment Scheme)?
What is the NICNAS website (National Industrial Chemicals Notification and Assessment Scheme)
What is deemed to be a cosmetic by NICNAS (National Industrial Chemicals Notification and Assessment Scheme)?
Who does not need to register with NICNAS?
The process you use to make your soap
See all 11 articles
Dance Teachers
Dance
7
I am a Dance teacher can you cover me?
What is covered under the policy for Dance Teachers?
Why do Dance Teachers need Professional Indemnity Insurance?
Does the policy cover me for any coaching?
What type of Dance can you cover?
See all 7 articles
General
3
I teach Dance at my students home. Am I covered for this?
I am hiring a hall to teach Dancing is this ok?
I am hosting a Social Dance can you cover this?
Zumba Instructors
Zumba
8
I am a Zumba Instructor can you cover me ?
What is covered under the policy for Zumba Instructors?
Why do Zumba Instructors need Professional Indemnity Insurance?
Does the policy cover me for any coaching?
Does my policy for Zumba cover me if I also teach tap dancing?
See all 8 articles
General
2
I am hiring a hall to teach my Zumba Class is this ok?
The hall I am hiring has asked for a Certificate of Currency
Pop Up Shops
Pop Up Shops explained
5
What is a Pop Up Shop?
What if my Pop Up is not within a shopping centre?
I only need cover for one day can you help?
I also do a market stall. Can this policy also cover me for my market stall activities?
Can a pop-up restaurant / cafe be covered?
General
2
Can I get a Certificate of Currency noting the Shopping Center?
Can I include some contents/stock cover for my pop up shop?
Natural Therapist Insurance
Natural Therapist Insurance
4
Professional Indemnity and General Liability Insurance for Natural Therapists
What are therapies can you cover?
What if I do more than one modality?
Do I need to be qualified to undertake activities
Candle Making Workshops
Public & Products Liability / Professional Indemnity Insurance for Workshops
1
Why do I need Insurance for my workshop?
Arts & Crafts Workshops
Arts and Crafts
5
Why do I need Insurance for Arts & Crafts Workshops?
Activities we can cover under Arts & Crafts Workshops
Can you cover me if I only do a workshop occasionally?
What is covered under an Arts & Crafts Workshop Policy?
How many children can attend an Arts & Craft workshop?
Trade Show / Exhibition Stand
Trade Show / Exhibition Stand
2
Trade Show Exhibition Stands Insurance cover
Why does my Market Stall Policy not cover a Trade Show?
Principal Finance
Changing Details
3
How do I update my payment details for my monthly payments?
How do I pay arrears on my monthly finance arrangement?
How do I update my contact details for my monthly payments?
Premium Funding and how it works
3
How does premium funding work?
What is the interest rate applied to the loan?
Are there any hidden fees and charges?
Cosmetic Manufacturers
Cosmetic Manufacturer's
0
