General

Which Insurers does AUZi use?
In order to ensure you receive the best possible premium for your needs, we use a number of different insurers who offer a variety of different schemes. You...
Thu, 24 Oct, 2019 at 10:38 AM
How do I renew my policy?
As with everything we do, we ensure that renewing your policy is quick and easy. 30 days prior to the expiry of your existing policy, we will send you an em...
Thu, 24 Oct, 2019 at 10:38 AM
How long does it take to get a quote?
We try and make it as easy as possible! If your business activity/occupation is listed on our website, you should be able to get a quote online in under a m...
Thu, 24 Oct, 2019 at 10:42 AM
Why is the premium on my policy schedule different to the amount I paid?
 AUZi is required, under Australian Law, to show both the premium and stamp duty charged by the insurer for that specific policy on the schedule of insuranc...
Thu, 24 Oct, 2019 at 10:38 AM
Will you let me know when I need to renew my policy?
Yes! 30 days before your policy is due to expire; you will receive an initial renewal reminder email from us. If we don’t hear back from you at this time, w...
Thu, 24 Oct, 2019 at 10:42 AM
Who is AUZi®?
AUZi® launched in Australia in 2007 to make Insurance quicker, easier and not such a drag – and we like to think that we did just that. Since our launch, we...
Thu, 24 Oct, 2019 at 10:43 AM
What is GST (Goods and Services Tax)?
The GST (Goods and Services Tax) is a value added tax of 10% on most goods and services transactions in Australia. Certain taxes and government charges, su...
Thu, 24 Oct, 2019 at 10:35 AM
I’ve renewed my policy, why do I keep receiving reminders?
Our renewal systems works from the link included within the renewal email. If you don’t use that link to renew your policy, but simply log into our website ...
Thu, 24 Oct, 2019 at 10:43 AM
Can I buy a policy over the phone?
Unfortunately not, sorry! We are an online broker which means we have deliberately kept our overheads low to bring you the customer the very best prices.  ...
Thu, 24 Oct, 2019 at 10:44 AM
What is Public Liability Insurance?
Public liability is coverage from claims made against you in the event of injury or damage to third parties or third party property caused by you in the con...
Thu, 24 Oct, 2019 at 10:35 AM