Card Surcharge Transactions

Card Surcharge Transaction

Why does AUZi® charge a surcharge on card transactions?
AUZi® is charged fees by financial institutions when customers pay using the card payments option. It has become standard business practice that custome...
Mon, 8 Oct, 2018 at 12:36 PM
How long will the surcharge on card payments last?
Unfortunately the surcharge will apply for as long as these costs are passed on by the financial institutions. 
Mon, 8 Oct, 2018 at 12:38 PM
Will the card payment surcharges ever increase?
Only if additional costs are incurred with taking card payments online. We always make sure we only pass on the costs incurred by our business and as per th...
Mon, 8 Oct, 2018 at 12:43 PM
Why do I have to pay a surcharge if paying by card?
AUZi® incurs a high cost of accepting card payments online due to the large volume of payments. The decision to surcharge wasn't made lightly however d...
Mon, 8 Oct, 2018 at 12:49 PM
How can I avoid paying the card surcharge?
The only way currently to avoid this is to pay by bank transfer, however this means there will be a short delay in activating your documents. As soon as your...
Mon, 8 Oct, 2018 at 1:14 PM
What does AUZi® do with the money collected on surcharges?
The money collected is used to offset the costs to provide the online payment option. So this will include costs passed to us by the card companies, banks a...
Tue, 9 Oct, 2018 at 11:25 AM