I’ve renewed my policy, why do I keep receiving reminders?

When it comes to renewing your AUZi insurance policy, it's important to ensure that the process is done correctly to avoid any issues or confusion. While it may be tempting to simply purchase cover again, this can lead to problems down the line.

At AUZi, we have a specific renewal system in place that works from the link included within the renewal email. If you don't use that link to renew your policy, our system will not recognise that the policy has been renewed and you may continue to receive reminders to renew your outdated policy.

This is because, in our system, renewing your policy through the email link updates your existing policy with the latest information, including any changes in cover or premium. However, if you log into our website and "buy" cover again, our system will simply recognise this as a new additional policy, leading to confusion and unnecessary reminders.

To avoid this issue, always use the link provided in your renewal email to renew your policy. This will ensure that your policy is properly updated and renewed, and that you won't receive any unnecessary reminders.

In conclusion, it's crucial to take the time to renew your insurance policy correctly to avoid any issues or confusion down the line. By using the link in your renewal email, you can rest assured that your policy is properly updated, and you won't receive any unwanted reminders.

PLEASE NOTE THIS DOES NOT REPRESENT 'FINANCIAL ADVICE' AS EACH PERSON'S INDIVIDUAL REQUIREMENTS WILL BE UNIQUE TO THEIR SPECIFIC NEEDS.