The Buying Process Explained

Why is the premium on my policy schedule different to the amount I paid?
AUZi is required, under Australian Law, to show both the premium and stamp duty charged by the insurer for that specific policy on the schedule of insurance...
Tue, 22 May, 2018 at 2:58 PM
How long do I have to wait until I receive my documentation?
As soon as you take out cover with AUZi, you will be able to access a summary of covers and policy wordings through our website and you will be able to view...
Tue, 22 May, 2018 at 3:07 PM
How can I pay for my insurance?
We offer AUZi customers the option of paying for their insurances via either Credit Card Payment or Bank Transfer. If paying via credit card You will ha...
Thu, 9 Feb, 2017 at 4:27 PM
Can I look at what will be covered before I buy a policy?
Certainly! The AUZi website includes a full summary of cover for every policy we sell as well as the corresponding policy wording. By reading through thes...
Tue, 22 May, 2018 at 3:07 PM
Microsoft Email Accounts
Unfortunately Microsoft owned free email accounts such as hotmail, live, outlook are renowned for sending our emails to spam! Please make sure you 'Saf...
Tue, 4 Jul, 2017 at 12:34 PM
Will I receive anything in the mail from AUZi?
We have streamlined our entire operation to make sure that everything you require for your insurance policies are available either online or emailed to you....
Tue, 22 May, 2018 at 3:07 PM
Why do I need to provide my email address?
We want to make the purchasing and renewal of your insurance as quick and easy as possible – this is why we have streamlined our process to make it complete...
Tue, 22 May, 2018 at 3:07 PM
Why do I pay a policy fee?
As our premiums are highly competitive, the commission earned from insurers is not enough to meet the administration and marketing costs involved in running...
Tue, 22 May, 2018 at 3:07 PM
How long does it take to purchase cover?
We recommend that you have a read through the “What’s Covered” pages within our products to ensure that the coverage given under our policies meet your indi...
Tue, 22 May, 2018 at 3:07 PM
If I cancel my policy in the first year, what refund do I receive?
If you decide to cancel your policy mid-way through the period of insurance, we will provide a pro-rata refund of the premium paid by you as long as the une...
Tue, 22 May, 2018 at 3:07 PM